Frequently Asked Questions

Everything you need to know about shopping with ROOTED.

What is the ROOTED commitment to sustainability?

At ROOTED, we prioritize ethical manufacturing and use 100% organic or recycled materials in every garment to ensure your fashion footprint is as light as possible.

How long will it take for my order to arrive?

Standard shipping typically takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on the destination.

What is your return and exchange policy?

We offer a 30-day return window for all unworn items in their original packaging. Exchanges are always free to ensure you find the perfect fit.

How should I care for my ROOTED garments?

To preserve the longevity of our natural fibers, we recommend machine washing on a cold, gentle cycle and laying flat to dry. Avoid bleach and high-heat tumble drying.

Do you offer international shipping?

Yes, we ship to over 50 countries worldwide. Shipping costs and estimated delivery times are calculated at checkout based on your specific location.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), as well as digital wallets like PayPal, Apple Pay, and Google Pay.